How to Manage Your Account
Welcome to your go-to guide for managing your account on your membership portal. Whether you want to update your profile, check your payment history, or manage your subscription, we’ve got you covered. Let’s dive in!
Updating Your Profile
Keeping your profile up-to-date ensures you receive relevant updates. Here’s how to do it:
Start by logging into your account. Navigate to the My Account button on the Member’s Dashboard.
Once on the My Account page, use the menu on the left side of the page to go to your Profile.
Once in your profile settings, you can change your personal information, including your name, email address, and password. Don’t forget to save your changes!
Check your details and add your Facebook and/or Instagram names so we can connect.
Your Payments
Want to keep track of your payments? Here’s how you can view your payment history:
From the My Account page, find and select the Payments from the left-hand menu.
Here, you’ll see a list of all payments you’ve made, including dates and amounts. You can often click on each payment for more details.
Managing Your Subscription
Your subscription gives you access to all the great content we offer, however, it’s really important that you know how to manage your membership.
From the My Account page, click on Subscriptions from the left-hand menu. Here you’ll find your current plan, renewal date, and status. You can see what you’re subscribed to and when your next payment is due.
Update your Payment Card
If you want to change your payment card, simply click on the three dots to the right of your subscription, and select Update.
Cancel your Subscription
To cancel your membership, click on the three dots to the right of your subscription and select Cancel. You’ll see a message asking you to confirm that you’d like to cancel your membership, where you can select Yes or No.
Please note, that if you cancel your subscription, you will still have access to all membership resources and content until the expiry date.
Once you’ve cancelled, you’ll also receive an email to confirm your subscription has ended.
Need Help?
If you have any questions or need help navigating your account, please reach out to me at in**@**********************co.uk – I’m here to help make your experience as smooth and enjoyable as possible and will respond within 24 hours.